Page
last updated:
06/29/11
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General Questions:
Enabling Arabic
Can I "Activate" on 3 Machines
(or more)?
NEW
What features do
I lose when my Serial Number expires / How do I renew it?
NEW
I forgot
my Password / Serial Number NEW
Deleting Offline Content
(cache) when downloaded file seems corrupted
How can I get Help? I cannot find
any "help" or "read me" file.
Asking us for Help by e-mail
Al Muhaddith Search Program:
Installation
instructions for Al Muhaddith Search Program
Installation
instructions for our Books (and indexes)
How
to make YOUR books usable by our Search Program
Tips for searching
large books
Prayer Times Program:
Installation
instructions for Prayer Times program
Times for Fajr and Isha are
too different from my locally published timings
How to chose my City for Prayer
Times Program
Daylight Savings changed in my
city but not in Prayer Times Program
I cannot hear your
sound Files |
Enabling
Arabic: |
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Win95/98:
You must have the Arabic version of
Win95/98 in order to view Arabic on these systems (or use Windows
2000 or windows XP as explained below).
Problem:
I have recently changed to a computer running Win
2000 or Win XP.
Arabic Word runs fine, but my shortcuts to Al
Muhaddith / Prayer Times, and the menus for these
programs do not display Arabic.
Can you help me fix this?
Solution (almost the same for both Win2K
or WinXP):
In order for you to see all required Arabic
characters on Win2000 or WinXP, you should configure your
system to do so, even if Microsoft's programs are
working fine.
Click here for
step-by-step instructions
For Windows 7:
Enable Arabic language on Windows 7.
Click here for
step-by-step instructions
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Can I
"Activate" on 3 Machines (or more)?
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- Each Serial Number allows activating 3 Machines for one
year:
- Just follow the activation steps on each machine
- Please note the difference between "Serial Number" and
"EMail-Address-Verification-code":
- The "Serial Number" is what you receive when you purchase
the product (either by e-Mail or with the CD package), and you enter
it in the second screen of the activation Process.
This same "Serial Number" must be used to activate additional
machines.
- The "EMail-Address-Verification-code" is what you receive
from us by eMail when you reach the third screen of the activation
Process.
Again, for each machine a different
"EMail-Address-Verification-code" is sent to you, which can be
used only on that specific machine.
- What if I need to activate a FOURTH machine?
This happens if you change your mind for example, or if you
had to reformat one of the 3 machines.
- When you try to activate the fourth machine, our program
gives you a listing of the three machines that you already
activated, and asks you to chose one of them for deletion. Once you
do that (and follow the appropriate steps) you will be able to
activate this fourth machine.
- Example:
I can activate
(1) my Desktop PC at home in Dubai,
(2) my Desktop PC at work in Dubai,
(3) my Notebook.
Now if I travel to Cairo and want to activate my Desktop there, I
select to delete my home Desktop PC in Dubai, which now allows me to
activate the Cairo Desktop. When I return to Dubai, I can reactivate
my Desktop there (which necessitates deleting the Cairo Desktop).
This can be done within some limits (to resist privacy) which will
be mentioned to if when you exceed them. But re-deleting the same
machines does not count against you (such as repeatedly deleting
your Dubai Desktop and your Cairo Desktop due to your frequent
travels); it is only the deletion of DIFFERENT machines that has
limitations, to prevent the addition of numerous different machines.
- What if I have to reformat my drive?
- Consider it as a new machine and activate it.
- Once you reach the maximum of three machines, and you need to
"delete" one machine, select the old name of the drive before it was
reformatted.
- What if you make a mistake? Or do not remember which of the
names listed belong to the formatted machine?
Well just try again and reactivate the machine that you need, until
you get it right.
- What if I have more than one Serial Number?
- Each Serial Number allows to activate 3 machines for one year.
- So when you use the second Serial Number, you will be adding
another year to your subscription, which will be effective for the 3
machines already activated.
- My subscription is over, can I still
activate?
- Yes.
Since you already purchased the program, you can still activate any
machine you chose. All above mentioned operations remain possible to
you.
- When your subscription ends, you only lose the ability to
download new Items through LiveUpdate, and any other features
available only to active members.
- Currently all items are enabled for you even after the end of
your subscription (thus allowing you to purchase only the upgrade CD
without the Serial Number).
- Please note that some items added insha'allaah in the future may
not be enabled unless your subscription is
up to date. The appropriate details will be provided when necessary
insha'allaah.
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What features do
I lose when my Serial Number expires / How do I renew it? |
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- The "Basic Features" of Al Muhaddith Search Program include
the ability to search in all the books that were available to members
until your expiration, in addition to the LiveUpdate of the Main
Program itself.
The "Basic Features" of Prayer Times Program are 2 Azhans, in addition
to the LiveUpdate of the Main Program itself.
Once you purchase one of our programs ("Muhaddith Search" or "Prayer
Times") by purchasing its Serial Number, you gain the rights to use
basic features of the program as long as you own it (even after
expiration of your Serial Number, also called "Membership
Expiration").
- What do I lose when my Serial Number (or "Membership")
expires?
- You DO NOT lose the "basic features" explained above.
- You lose the additional features that are available only for
members (and their LiveUpdate), as well as Technical Support.
- For Al Muhaddith Search Program, you will not be able to search
or download books that become available to members after your
expiration date (you may find our program more "permissive" on these
issues, depending on its version number).
- Fro Prayer Times Program, you will not be able to usee or
download the azhans available only for members (you may find our
program more "permissive" on these issues, depending on its version
number).
- How do I renew my Subscription?
- Purchase a new Serial Number (click
here).
- Run the program then select: Help / Activate, and enter the
Serial Number in the appropriate screen.
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I
forgot my Password / Serial Number
NEW
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- You never purchased:
Please click here
to purchase.
- You purchased but NEVER activated the program
successfully before:
Please send us an eMail from the account that you purchased
with.
We release information ONLY to the email address that was
used for the purchase.
- You purchased AND successfully activated the
program previously:
- First make sure you have the latest version of the
program from:
http://www.muhaddith.org/pub/beta
- Click Help / Activate
(from the program's main menu).
- In the first "activation" screen, you can request
your password (if you forgot it).
Extremely important: You must use the same email
that you originally used originally to activate the
program with.
- In the second screen, you can request your Serial
Number, it will be emailed to you. You need the latest
version of the program for this operation to always
succeed:
http://www.muhaddith.org/pub/beta.
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Deleting Offline Content
(cache) when downloaded file seems corrupted |
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- Deleting Offline Content:
- Open Explorer
- Tools
- Internet Options
- Delete Files
- Delete OffLine Contents (x) yes, select it
- Press OK
- Explanation:
- You need to use the above procedure when the following problem
occurs:
You just downloaded an installation file from our site (GOHADxxx.EXE
GOPTWxxx.EXE), but somehow, this file fails to run at all: You do
not see the installation window but instead, you just receive an error
message from your Operating System.
This means that the file was corrupted during the download process.
In this case, you normally will fail if you try to download it again
because the corrupted file has been stored on your hard disk; each
time you request to download it from the internet, your system
retrieves it back from the hard disk!!!
Therefore before you try downloading the file again, you need to
"Delete Offline Content" as described above.
- The same solution (Deleting Offline Content) IS NOT NEEDED if you downloaded a "book" (or
its indexes), or a sound file manually from our site, and
followed our instructions: Do not alter the downloaded file, do not
unzip it... just place it in C:\HAD\ and run the program: If our
program (HAD.EXE or PTW.EXE) fails to unzip it, IT WILL
AUTOMATICALLY DELETE THE CORRUPTED FILE from the offline contents.
- If any file is downloaded through the automated LiveUpdate, and
the program fails to install it, our program will recognize that it
was corrupted during the download process, and will automatically
delete the corrupted file from the offline contents.
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Installation
Instructions for Al Muhaddith Search Program: |
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Click here to download latest
version of Al Muhaddith Search Program
(the main program that allows searching
within our books and dictionaries).
When performing the installation, it is NOT recommended to change
the default installation directory (C:\HAD)
If you change that installation directory, it will make it
extremely hard for us to assist you in case of technical problems.
Once you download
and install the main program, Start the program on your PC, then run
live update in order to view and select all books available for
download:
Help / LiveUpdate.
If
this is your first installation of Al Muhaddith:
Just run this file GOHADxxx.EXE (double click
it): It will guide you through the installation.
To simplify this installation and future
updates, answer "YES" to all questions.
This will generate the Main Program (HAD.EXE).
If
Al Muhaddith is already installed:
You may use the above procedure (1),
or the following procedure:
Download that file (GOHAD---) in Al Muhaddith's
main directory (C:\HAD\ or D:\HAD\) then just run
Al-Muhaddith (click on HAD.EXE):
It will recognize this new update file and will
perform the update.
The advantage of this procedure is just that,
after the update, you will be informed that the
downloaded file GOHADxxx.EXE has been safely
moved to a temporary storage directory (\had\eraseme.tmp\).
Advice:
For your next step, first download a
SMALL book such as Al Iqnaa` and its Indexes and place them in Al
Muhaddith's Main Directory (C:\HAD\ or D:\HAD\),
then run the program (HAD.EXE) which will install
that book.
After that, you can get more adventurous by
downloading larger files with their indexes, or
several files, before running the program again
in order to update them.
This step is not necessary if you
performed LiveUpdate as instructed above.
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Installation
Instructions for our Books: |
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The easiest way to
download and and install our books is through Live-Update, as
explained above.
To Download any of our books from our site:
Click on the book's
link to download the book, and place the downloaded
file in Al Muhaddith's Main
directory C:\HAD (or d:\had . . . depending on where you have
installed Al Muhaddith).
Then download the indexes for the book by
clicking on the book's indexes and placing the
downloaded file in the same directory as mentioned above.
Then run the program Al Muhaddith (click on
HAD.EXE) to install the book and indexes. The program will
recognize the downloaded files (if you placed them in the correct
directory as mentioned above) and will offer to install them.
If you run Al Muhaddith program after downloading only the book's
file, and without downloading the indexes' file, the program will
offer to generate the indexes. If any error occurs while generating
the indexes, then you need to download the indexes file directly
from our site or through LiveUpdate.
All our books are available in our main download page, and the latest in our updates page.
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How to make YOUR books usable by our Search Program: |
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All OUR books are coded and cannot be used by
word processors.
But you can copy any result and paste it into your word
processor.
Do not use this feature too much, otherwise our program may get an
error, and will not recover for a couple of weeks.
You can add YOUR books in TXT form, and the
program can use them.
Our simple convention (V 9.0 and later):
Any books you need to add must to follow the following simple
convention
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Your book must be in TXT format.
You can edit it in DOC format in order to form a correct
outline as explained below. But after you are done, save it in
TXT format so that our program may recognize it.
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Your file-name should preferably be 5
characters long such as MYFILE.TXT and must be saved in the
main directory containing our program, usually C:\HAD
-
the book must start by a header, see the
following files for detailed explanations
manual-a.txt (Arabic)
manual-e.txt (English)
SMPLL.TXT
SMPLS.TXT
These files are included in the main directory containing our
program.
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Each new "article" must begin by @
as the first character. An "article" is waht you see
displayed as a "result" after a search.
Maximum article length is 64000 characters, but the
recommended is 16000.
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Other than the @ symbol (designating the start
of a new article or result) you need to designate
"chapter headings" or "Outline Levels" in
orderto allow our program to display the proper outline of
your book.
Our "Outline" convention is simple and similar to
MicroSoft's word: All you need is to start the line by *1* or
*2* ... or *7* in order to designate the proper "heading
level".
You can have several "chapter levels" in succession,
but do not forget: the beginning of the article that follows
the last "chapter level" (described above) must
start by the symbol @
In other words, you can have this
*1*Book of Wuduu
*2*Chapter: Obligatory parts of Wuduu
@Washing the face (this can contain several paragraphs and
must not exceed 60000 characters).
Continuation of "article" about Washing the face.
@Washing the hands...
@Wiping the head...
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The last line in your file must be:
*EOF*
MAKING
AN OUTLINE:
In order to "format" your file and see
its "outline" under your Word Processor.
-
First Edit your file according to our
convention
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Then Do the following Search/Replace:
Search for *1* (no formatting)
Replace by *1* (heading 1 format)
Search for *2* (no formatting)
Replace by *2* (heading 1 format)
etc ...
etc ...
Search for *7* (no formatting)
Replace by *7* (heading 1 format)
(Our maximum heading level is 7)
Now you can view the document in "Outline
Mode"; once you save it in TXT format, Al Muhaddith Program
can also display the book in the same "outline"
format.
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Tips for
searching large books:
(such as Fathul
Baari, Lisanul Arab, Faidul Qadeer, etc.) |
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Avoid
searching for commonly used words such as:
English words: from, to, and, or, the, etc.
Arabic words: min, ilaa, fee, lahu, alhamdu, etc.
Searching for one such word requires additional
time.
Searching for several such words simultaneously,
requires much more time.
Always try to use unique words in your
searches.
Avoid
searching for incomplete words.
This slows the search.
Avoid
requesting to ignore the shape of Arabic letters:
hamza, haa, etc.
This slows the search.
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Installation Instructions for Prayer Times Program: |
Top of Page |
Click here for detailed
installation instructions for installing our Prayer Times Program |
Times for Fajr and Isha are too different from my locally published
timings: |
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- Explanation:
This problem occurs in "northern" (and "southern)
locations closer to the north (or south pole),
where the sky remains illuminated between Sunset till Sunrise for
many days in the year, thus there is "technically" no Isha and Fajr for such
locations.
To obtain details about this problem as it relates to your
specific location:
- Click your mouse on one of the the red circles toward the
bottom of our program's screen (next to the words
"Fajr" and "Isha"),
These red circles only appear if our program actually
encountered this problem for your location.
- Then please read the screen that shows up.
- First Suggestion (to minimize the effects of this problem)
(Used by ISNAA in North America)
Select 15 degrees for the "sun inclination" from
the following screen:
-
Locations / Edit Current Location
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Then, in the Fajr and Isha section, select the Last Option: "Your Method"
-
Then enter 15 (degree) 0 (minute) for both the Fajr Sun
Inclination and Isha Sun Inclination.
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Click Accept
Technical explanation:
The prefered values for the inclination is between 18 and 19.5
degrees, as they produce results for Fajr and Isha closer to
the observed values, but naturally, this valid only for
locations where Fajr and Isha ectually exist. Otherwise, for
locations where Fajr and Isha do not exist, these values (18
to 19.5 degrees) will aggravate the problem in comparison with
the 15 degrees value because the equation is attempting to
calculate the times for dawn and dusk for your specific
location on the globe while these times do not actually exist
in that location.
- Second Suggestion (to minimize the effects of this
problem)
(Used in many of the Arabian Gulf countries)
Force a Fixed Time for Fajr and Isha:
- Locations / Edit Current Location
- Now for Fajr and Isha, select the THIRD option: "Fixed Time"
- Now select 1-Hour 30-minute for BOTH "Fajr Advance from
Sunrise" and for "Isha Delay from Sunset"
Note:
In many countries in the Arabian Gulf, the Fajr Advance from sunrise is selected as 1-hour 20 minutes instead of 30; you can chose whichever you want since these are approximations
anyway.
- Click Accept
- Compare our results:
Click here to compare our calculations with those of the United
Arab Emirates official web Site:
http://www.emirates.net.ae/channel/prayer/html/worldtimes2.html
Remember to select 15 degrees for the sun angle (just above
the "submit" button) when selecting your city and
country, not the default value of 18.
Note: There are differences between our calculations for
Fajr and Isha and the calculations published on the above Emirates
site. This is caused by minor differences between the equations
used that usually do not cause more than a minute or two of
differences between both results; but these differences get
magnified out of proportion for such locations nearer to the North
or South Poles.
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How to chose my City for Prayer
Times Program: |
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- Explanation:
When you installed the program, the default city was shown
(Damascus), but you did not select to change it.
- Solution
- Cities / Select City
(in older versions: Locations / Select Location)
- Make sure your keyboard is typing in English (not Arabic)
- Now start typing the name of your city: The program will display
the first city that contains the characters you typed.
- Click the "Select" button
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Daylight Savings
changed in my city but not in Prayer Times Program |
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- Solution:
- Cities / Edit Current City
(in older versions:
Locations / Edit Current Location)
- Then you need to change the last (or first) day of Daylight Savings.
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I
cannot hear your sound files
Note: Our Prayer Times Program supports Sound Compression
internally, even
if your Operating system does not support it. |
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- Windows
Explorer cannot produce sound for both the Azhans and Suras
- Prayer Times Program
cannot produce sound for both the Azhans and Suras
- Windows Explorer
can produce sound for the Azhans but not for Suras (or vice
versa)
- Prayer
Times Program can produce sound for the Azhans but not
for Suras (or vice-versa)
-
Windows Explorer
CANNOT produce sound FOR BOTH the Azhans and Suras
- Make sure your sound card is installed correctly.
- Make sure you can produce sounds on your system other than
our files (Azhans or Suras).
- Make sure you can listen to our sound files from Windows
Explorer:
- Open Windows explorer (or "My Computer")
- Go to the directory C:\HAD\Sounds\
or C:\HAD\Suras\
- Double click one of our sound files in one of these
directories:
If you succeed to hear our sound files from Windows Explorer, then
your system is fine.
But if you can hear other sound files from Windows explorer
but not ours,
it means your system does not support sound compression.
Even though our
program supports sound compression INTERNALLY (and does not need
support from your system), you can also enable your system to
produce our sound compression: Click here to download
our Sound Compression Support; simply download this file anywhere, and then run it. The compression
support will be installed immediately.
-
Prayer Times Program cannot produce sound FOR BOTH the Azhans and Suras
- Make sure you can listen to the various sounds from Windows
Explorer, as explained above.
- Make sure your RAM is 128MB or more.
You will not regret adding more RAM: your system will operate much
faster.
- Make sure you use genuine Intel: Other CPU have casued some
problems.
- Even though our program is tested and succeeds under Win98 2nd edition,
yet we recommend Windows 2000 which
is very reliable.
WinXP is also good (our program is developed and
works perfectly under WinXP) but we recommend Win2000 for its high
reliability.
- TEST the SURAS from WITHIN our program:
Quran / Read available Suras
If all items are greyed (disabled), run LiveUpdate to download the
required files.
If you can click any item (it is black and not greyed out) but cannot
hear anything, it means most probably that you need more RAM or a
Genuine Intel CPU.
If you hear the suras (by clicking) but not automatically from our
program, it means your system is fine, and our program works
perfectly under your system, but you may have to refresh your your options:
First click Sounds/Prevent all sounds;
Then click: sounds/allow all sounds.
- TEST the AZHANS from WITHIN our program (our program must
have succeeded to hear our Suras as described above):
Sound / Hear Azhan now
If you do not hear any Suras, run LiveUpdate to download the
required files.
-
Windows Explorer
PRODUCES sound for the Azhans BUT NOT for Suras (or vice versa)
Our Azhans and Suras are of the same format, so if Explorer can
produce sound for one (by double clicking it), it should produce
sound for the other.
The only possible reason for your problem is that the file is
corrupted. Delete it and download it again.
-
Prayer Times
Program PRODUCES sound for the Azhans BUT NOT for Suras (or
vice-versa)
Our Azhans and Suras are of the same format.
If the Prayer Times Program can produce sound for one (Sound\Hear
Azhan or Quran\Read Available Suras), it should produce sound for
the other.
The only possible reason for your problem is that the file is
corrupted. Delete it and download it again.
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How can I get
help from within the program?
Is there any "help" or "read me" file. |
Top of Page |
-
Prayer Times Program
- Just move the mouse over whatever you need help on.
- Now read the small "yellow" hint screen that follows the mouse.
This will provide you help on the current
feature that you are examining, whereby you do not have to search through
a voluminous help system.
- Al Muhaddith Search Program
- Just move the mouse over whatever you need help on.
- Now read the small "yellow"
hint screen that follows the mouse,
- Also read the bottom detailed help screen (about 3 lines
of text, located at the bottom of most windows).
This will provide you help on the current
feature that you are examining, whereby you do not have to search through
a voluminous help system.
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Asking
us for Help by e-mail |
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- If you need help about any of our programs (Al Muhaddith or
Prayer Times) you need to request help from within the program
itself:
Help | Request Support
Once you request this option, our program will prepare an e-mail
to send to us, and will attach to it information about your
system, our downloaded files (in the folders expected by the
program), allowing us to better analyze your problem.
- Please do not forget to describe your problem in that e-mail (in
addition to the above mentioned attachment):
Please send adequate details of the steps you took until the problem occurred, and a
detailed description of the error messages you encountered
(preferably a compressed JPG picture of the screen); it is usually
not possible for us to provide help unless we receive such details.
- Do not request help directly from your Mail Program because we
will not receive the necessary information required to help you.
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